Privacy Policy.

Dora Street Dental (“we”, “us”, “our”) is a dental practice located at 39 Dora Street, Hurstville NSW 2220, Australia. We are committed to protecting your privacy and handling your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We may collect the following information about you:

• Personal details, name, date of birth, address, phone, email
• Health information relevant to dental care, medical history, medications, allergies, dental records, x-rays, treatment notes
• Payment and health-fund information needed to process claims
• Information about how you use this website (analytics)

We use your information to:

• Provide dental care and related health services
• Communicate with you about your appointments, treatment plans, and follow-ups
• Process payments and health-fund claims (HICAPS / DVA / CDBS where applicable)
• Comply with our legal and professional obligations under the Dental Board of Australia and AHPRA
• Respond to enquiries you submit through this website

We store patient records in secure practice-management systems with access limited to authorised practice staff. Paper records, where used, are kept in locked cabinets. We retain records for the period required under New South Wales health-records legislation (currently a minimum of 7 years from last contact for adults; until age 25 for patients seen as minors).

We do not sell or rent your personal information. We may share information with:

• Other treating practitioners (specialists, GPs) where relevant to your care, with your consent
• Health funds and Medicare for payment claims
• Service providers who help us operate the practice (e.g. IT, accounting), bound by confidentiality
• Government bodies where required by law

This website may use cookies and standard web analytics (e.g. Google Analytics) to understand how visitors use the site. Analytics data is aggregated and not linked to your identity. You can disable cookies in your browser at any time.

You have the right to:

• Request access to the personal and health information we hold about you
• Request correction of any inaccurate information
• Withdraw consent for non-essential uses of your information
• Lodge a complaint with us, or with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at hello@dorastreetdental.com.au or (02) 9570 4044.

We may update this policy from time to time. The “last updated” date at the top reflects the most recent version. Material changes will be communicated where appropriate.

For any privacy-related questions, please contact us at hello@dorastreetdental.com.au, by phone on (02) 9570 4044, or in person at the practice.

External privacy complaints can be lodged with the Office of the Australian Information Commissioner at oaic.gov.au.